I’m pretty sure this is a form letter, but I’m nonetheless cautiously impressed to have received a reply from the Daily Mail today:

Thank you for your correspondence re the Jan Moir article. We welcome feedback-whether positive or negative- about the paper and our writers.
Our Columnist’s views have prompted a widespread response and debate. You may also be interested in the column by Janet Street-Porter in today’s edition.

Thank you for taking the trouble to send us your own  point of view.

Yours sincerely,
Managing Editor’s Office

I read the Janet Street Porter article and they were right, it was interesting. I’d still like to see a genuine apology from Jan Moir, but in the continuing absence of that it’s heartening to see that the paper is willing to publish a different view, and that the PCC is investigating last week’s piece. The Daily Mail will never become my newspaper of choice, and I’ve no doubt that they’ll continue to publish hateful opinions from people I disagree with, but it’s good to know that a  spontaneous response from so many people last week has actually resulted in action being taken. A small victory is still a victory.